1. How do I install MT4/MT5?
You can download the installation files using the link below.
2. What are the trading commissions?
Commissions vary depending on your account type and the instrument you trade.
๐ You can check the applicable commissions under [Specification] in MetaTrader.
3. How can I check the spread?
In MT4/MT5, follow these steps:
[Market Watch] โ Right-click โ [Columns] โ Select [Spread]
4. What are the margin call and stop-out levels? (Needs revision)
- Margin Call: Triggered when your margin level falls to 100% or below.
- Stop-Out: Positions are automatically closed when your margin level falls to 20% or below.
๐ Margin Level (%) = (Equity รท Margin) ร 100
5. How can I change my leverage?
- Go to [My Accounts].
- Select the account for which you want to change the leverage.
- Select your preferred leverage and click [Request Change].
6. How can I check the trading hours for each instrument?
In MT4/MT5, follow these steps:
[Market Watch] โ Right-click the instrument โ [Specification] โ Check [Trading Hours]
๐ Trading hours are displayed in server time.
7. What is the difference between account types, such as PRO and GLOBAL?
GLOBAL Account: Offers slightly wider spreads, with lower fixed commissions than the PRO account.
PRO Account: Offers zero or very tight spreads, with a fixed commission.
8. Why does slippage occur?
Slippage occurs when there is a difference between the price at the time an order is submitted and the price at which it is executed.
Common causes include:
- A sharp increase in market volatility, such as during economic data releases
- Limited liquidity
- Internet latency or heavy server load
๐ Slippage is particularly common when stop-loss orders are triggered or when positions are opened or closed. It is a normal market phenomenon that can occur with any broker.
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